Support Policy
We are here to help you.
At Fitness With Dhoti, your peace of mind and satisfaction are our top priorities. Our dedicated support team is here to assist you with any queries regarding your orders or experience on our platform.
Visit Us
Our physical location
K-348/7, Saurabh Vihar, Jaitpur, near Vijay Modern Public School,Badarpur,Delhi - 110044
Support Hours
Monday to Saturday: 9:00 AM to 7:00 PM IST
We are closed on Sundays and Public Holidays.
Response Time
Our team strives to respond to all inquiries within 2 business days.
For urgent matters, please mention “URGENT” in your email subject line.
Support Services We Offer
Order Tracking
Updates on shipment status and delivery timelines.
Order Modification
Help with placing or editing orders (within allowed time).
Product Guidance
Information about authentic Rudraksha, Yantras, etc.
Returns & Refunds
Assistance with replacements and refund processing.
Our Commitment to You
"We believe in honest, respectful, and timely communication. Your feedback helps us improve continuously, so please feel free to share your suggestions or concerns."